Privacy Policy

At SUE MUE, we value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to ensure that any information provided by you will not be misused. This Privacy Policy describes how we manage personal information and respect your privacy. This policy may be amended from time to time.

COLLECTION OF PERSONAL INFORMATION:
When you visit our website, you may engage at different levels, varying from casual browsing to interactive transactions. We try and ensure that only the minimum personal information is collected from you, and only when necessary.

When you register with our website, whether to request for more information or to place an order for our products, in order to serve you, we may collect your contact information such as name, phone numbers, address and email address, as well as some profile information, including your password.

Depending upon the level of engagement, some of the information requested may be mandatory, to allow you to proceed ahead and complete the engagement. If you do not wish to share such mandatory information, then you will not be able to complete that activity.

HOW DO WE USE YOUR PERSONAL INFORMATION :
SUE MUE collects your personal information to enable us to provide quality services to you, comply with our legal and regulatory obligations, and to improve on our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.

Some of the use cases for the information collected by the website are as follows :
  1. Process your financial transactions; Service your order.
  2. Respond to your queries and concerns.
  3. Notify you about new launches, special promotions/ offers and important upcoming events via Periodic emails or text messages
  4. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  5. Improve our website, services and product offerings.
  6. Customize your experience, including targeting our services and offerings to you.
At times SUE MUE may be required to disclose personal data as we believe to be necessary or appropriate in the following situations:
  1. under applicable law, including laws outside your country of residence; to comply with legal process;
  2. to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;
  3. to enforce our terms and conditions;
  4. to allow us to pursue available remedies or limit the damages that we may sustain.

HOW DO I UPDATE MY ACCOUNT INFORMATION?
It is quick and easy to update your account information. Simply log in at My Account and proceed to 'Account Information'. Please note that we do not store your credit/debit card information in your personal profile.

INFORMATION SHARING WITH THIRD PARTY SERVICE PROVIDERS:
We also share the Personal Information and Other Information with third parties, affiliates/subsidiaries who provide services to SUE MUE website management, payment processing services, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. When SUE MUE shares Personal Information with affiliates/subsidiaries, third party, service providers, we only share the Personal Information which is necessary for them to perform those services and try to ensure that they use this Information only for the purpose of providing services to us and subject to terms consistent with this policy.

RETENTION AND DISPOSAL:
We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, contact us at info@wearesui.com. We will respond to your request to within 30 days of receipt of the request. However, we may l retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

UNSUBSCRIBE/OPT OUT:
We will still send you emails with service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the website. Generally, you may not opt-out of these communications, which are not promotional in nature.

In addition, we may also send you emails with updates about our products and promotional offers. You can Opt-out of receiving emails these by clicking the unsubscribe link at the bottom of any of our email correspondences..

PROTECTION OF YOUR PERSONAL INFORMATION:
The Personal Information that you provide in connection with the use of the website is protected in several ways. It resides on secure servers that only selected SUE MUE personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to SUE MUE. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.

PRIVACY OF CONTACT INFORMATION
If you have any questions regarding our Privacy Statement or if you need to update, change or remove information, you can do so by contacting us at info@wearesui.com

CHANGES TO THE PRIVACY POLICY
From time to time we may update this Privacy Policy without any prior notice. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and Terms & Conditions so we encourage you to visit this page periodically to review any changes.
COOKIES
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